US-synthesized · Third-party tested with COAs · Free 3-day shipping over $150
For Research Use Only · Not for human or veterinary consumption · Not a drug
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Privacy Policy

What information PeptSafe collects, why we collect it, and the choices you have over your data.

Last updated: June 13, 2026Your data, your control
This policy explains how we handle personal information for customers of our research-use-only store. It applies to PeptSafe.com and our order and support process.

On this page

  1. Information we collect
  2. How we use it
  3. Why we’re allowed to
  4. Sharing & processors
  5. Cookies & analytics
  6. Retention
  7. Your rights
  8. Security
  9. Contact

1. Information we collect

We collect only what we need to process orders and run the Site:

  • Order & contact details — name, email, phone, billing and shipping address.
  • Payment information — processed securely by our payment provider. We do not store full card numbers on our servers.
  • Researcher attestation — your confirmation that products are for research use only.
  • Support messages — the content of forms or emails you send us.
  • Technical & usage data — IP address, browser type, device, and pages viewed, collected through cookies and analytics.

2. How we use your information

  • To process, fulfill, and deliver your orders and subscriptions;
  • To provide customer support and handle returns or claims;
  • To send transactional messages (order confirmations, shipping updates) and, where you opt in, marketing;
  • To detect fraud, enforce our Terms, and meet legal obligations;
  • To improve the Site and our product catalog.

Where laws such as the GDPR apply, we process personal data to perform our contract with you (fulfilling orders), for our legitimate interests (securing and improving the Site), to comply with legal obligations, and with your consent (e.g., marketing and non-essential cookies).

4. How we share information

We do not sell your personal information. We share it only with service providers who help us operate, such as:

  • Payment processors, to charge for orders;
  • Shipping carriers and fulfillment partners, to deliver orders;
  • Hosting, email, and analytics providers that run the Site;
  • Authorities, when required by law or to protect our rights.

5. Cookies & analytics

We use cookies and similar technologies to keep the Site working (e.g., cart and session), to remember preferences, and to understand usage through analytics. You can control cookies in your browser settings; disabling some may affect Site functionality.

6. Data retention

We keep personal information for as long as needed to fulfill the purposes above — typically the life of your account plus any period required for tax, accounting, or legal compliance — and then delete or anonymize it.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent or opt out of marketing at any time. To exercise any of these, contact us via the Contact page; we'll respond within the timeframe required by applicable law. You may also unsubscribe from marketing email using the link in any such message.

8. Security

We use encryption in transit (HTTPS) and reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data and to notify you and regulators of any breach as required by law.

9. Contact us

Questions about this policy or your data? Reach us through the Contact page and we'll be glad to help.

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